CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Reviews

Repaired my father’s Tacoma, work done well, truck runs great, also fast turn around time considering it needed a lot of work. Definitely recommend.

Diogenes Lamp, 08/04/2025

great place! accommodated what i needed done expeditiously!! thank you !

Gina Rizzo, 08/02/2025

The owner is honest as the day is long. I brought my car in recently because of a dashboard light that said "AWD System Malfunction, 2WD Mode Engaged, Visit your Dealer." Scared the crap out of me. While I had used Long Hill in the past and was satisfied with their work, I wan't completely comfortable having them, as opposed to my "Dealer," address this issue. Long story short, the owner diagnosed it, told me it was merely a problem with the sensor on the dashboard (or something like that...I'm not too savy when it comes to auto repairs), fixed it, and charged me nothing. I'm now a customer for life!

Ed Sivin, 07/14/2025

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CODE OF ETHICS

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