CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
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Great service with super nice staff. Efficient and honest. Highly recommend them K&R Master Carpentry, 06/21/2026 |
Long Hill Auto was recommended by our previous auto mechanic because we needed an engine replacement in one of our older vehicles. Bob’s personal and professional personality make it easy to do business. He communicates in a timely manner and provides excellent service. He notices the large and small things to help make sure our vehicles run well and extend their life. We are thankful for the original recommendation and will continue the relationship. Ken Kennon, 06/20/2026 |
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