REVIEWS
At Long Hill Auto Service, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Long Hill Auto Service to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Long Hill Auto Service:
The guys working there are super nice and friendly
F. Ahmed
The staff here are great people. I would recommend checking them out before anyone else.
Sebastian Mendoza
We were in town visiting family for a wedding celebration. I noticed vibration in the front end of our Honda Pilot, and at the advice of my brother (local resident), I asked if Bob could check it out Friday afternoon. Having a full schedule on Saturday, Bob slipped us into the schedule, made the repair, and got us on our way back to Florida. Great service/great communication/honest and friendly staff/fair pricing- strongly recommended!
Barton Parker
We've been looking for a trustworthy mechanic for a while for our 2018 BMW, and we finally found one! Bob went above and beyond to make sure he completed the work quickly, despite unforeseen issues. No upsells, and they clearly know what they're doing. We'll be back again!
Eliana Medina
Heard great things about Long Hill Auto and tried them out today to have my AC recharged. I went in knowing I needed brakes and front tires. I met Bob (owner) and he said “We’ll start on your car right away but we want to keep it a bit longer to look at the car front to back since it’s your first time here.” He called a few hours later to say “We’re all done but you’ll need front tires & brakes soon…everything looks OK”… Their price was half that of the dealer and their service was incredible. I’m a new (long term) customer.
Steven Wilk
Great place!! Super honest and friendly!
Ilan Levi
A friendly community oriented business!
Greg T
This was my first experience with Long Hill Auto Body and I can confidently say it's a gem!! Without ever meeting me, Bob (owner) went out of his way to help fix a problem with my daughter's car and was so generous with his time and the advice he offered (problem solved). You can see this business runs like a well-oiled machine and Bob is the heart behind it, a genuine and caring owner who puts customers first. For my family, there's no question...we've found our trusted auto shop. Thanks again Bob and everyone at Long Hill Auto Body!
Jeff S.
I called to have a photo inspection for my car and I called and the person answering phone was polite and told me when to come over. When I got there I was greeted and helped right away. They did my inspection quickly and I was on my way. Very pleasant gentlemen working there!
Donna Catanzaro
A few weeks back my wife was driving from PA to NYC by herself and started to have some car trouble. She called me from route 78 and I advised her to get off at the next exit and head to the closest repair shop. Thankfully it was Longhill Auto. At the end of their business day they got right on checking the car out, and were gracious with my wife who was having a very stressful experience. They were in touch with me every step of the way. Ultimately performed the necessary repairs and thoroughly test drove the car to give us peace of mind it was in good shape before making the hour plus drive out to pick it up. Would definitely recommend them and even going out of your way to work with them as it isn’t always easy to find a good shop with great people.
Darel Cragnolin
Legit
Patrick Hurley
Long Hill Auto is the best auto service shop in the area, hands down. The staff is well trained and highly knowledgeable. Their facility is well organized and cared for, which shows how important it is for them to pay attention to details. Bob runs a great shop that can handle all of your automobile needs. They are friendly, affordable, and have a fast turnaround on their jobs. I don't think it can get much better than that.
The Bearded Dragon Games
In short, Long Hill Auto in Millington is the tops! Due to some forgetfulness about bringing an electric car adapter, Long Hill readily agreed to allow several hours of charging at their facility. Moreover, while dropping off the electric car, a gas version had tires severely low on air. Despite their full work load for the day, they took the time to check the car's computer generated TPMS and reset the "low pressure" code. The final piece de resistance was the addition of a small but useful bottle opener on the key chain with their name and phone number. And everyone could not have been more helpful or pleasant!! Give them your business; you will be glad you did! I am!
PJC
I am so grateful to Bob and Dylan at Long Hill Auto Service. As they were closing up for the Saturday, we pulled in because the undercarriage of our car popped earlier on the highway. They fixed it in a jiffy, gratis, and sent us on our merry way. If Bob had a shop in the city, he would be our go-to guy - super clean shop, polite guys, the kind of old school service you rarely see these days. ??????
Amy Vickers
They were incredibly helpful ? we had an emergency issue and they fixed it right away, on a Saturday at 5pm. We are so grateful, excellent service!
Norene Leddy
Top notch - trustworthy and reliable.
Lisa Marie Agresti
I have been taking my cars to Long Hill Auto since 2002. In the past 20+ years I have experienced nothing short of exceptional service and attention to every issue - both major and minor - that has come up. Bob is not only a highly skilled and knowledgeable mechanic, he is also an amazing person who even once loaned me his own car when my car needed service and a loaner wasn't available. If you have a car in NJ, Bob and Long Hill Auto is who you want taking care of it for you. 100% recommend without hesitation.
Kai Rieger
First class service in a clean and well equipped shop! Thank you Bob and crew for another outstanding job on my 2018 Ram 2500 diesel!
Thomas Mclaughlin
I had a flat tire while I was driving on the highway, so I was in an emergency. I went to the Long Hill Auto service. They seemed quite busy. I explained my situation that I needed to bring my son somewhere by 6pm. They took my car and fixed the tire in less than an hour. The staff explained all the details to me. I had no one to take me home so I waited there. While I was waiting for the tire to be repaired, all the staff were so friendly and the owner served me a delicious hot coffee. :) I could say that they have the best and speedy service.
Ejay Kim
Brought my vehicle in for a squeak from the wheel and got it fixed with new parts and labor for a great price! Highly recommended
Alex Reed
These folks are great. Work completed on time and within budget. What more could you ask for?
Tom Bruning
I have been having issues with my car for several months and the Hyundai dealership by me has been unable to fix it. My 2015 Hyundai was once again having trouble starting while I was in the area so I took it to Bobby. Not only was he able to fix my car, but he did it quickly and the price was very fair. He has incredible customer service. I highly recommend!
Annie Clemente
Took care of a small trim piece on my 2015 Ford Fusion. My dealer wanted to replace the piece, replace the bumper and repaint everything. Al and two of his guys had the original reconnected in twenty minutes. Great job guys.
Christopher Byrnes
I have used Long Hill Auto for over 35 years and I wouldn't go anywhere else! Owner Bob Arlotta genuinely cares about his customers and takes pride in his business. There is no forcing of repairs, just cautionary suggestions based on assessment of your vehicle. I don't know about you, but I'd rather be aware that something needs to be done before rather than find out the hard way after. If you care about the safety of yourself/your passengers, want an honest assessment of your vehicle, AND the best maintenance and repairs, go to Long Hill Auto. You won't regret it!
C H
This is the place to take your car when an issue arises. Expert staff, very friendly, great prices, and high-quality work. It's no surprise they have been there 30+ years. I think I found a new auto repair shop!
Ashok Chitturi
Many thanks to Bob and his staff for rescuing us without an appointment and fixing our air conditioner on a hot Saturday afternoon. They are accommodating, kind, professional and prompt. The shop is notably clean and orderly. First rate business!
Lou Guill
Got a flat on the way home from work, called Long Hill Auto Service just before they closed for the day and they squeezed me in, two tires mounted and balanced in under 20 minutes. I would have been stuck the next morning for work, so many thanks to these great, helpful guys!
Ricky Carlo
Long Hill Auto is BY FAR the best car repair experience I've ever had- and I've had MANY...This shop is the classiest act going! You will not find an Owner like Bob who takes more pride in his business and his work. As if the incredible service wasn't enough, the prices for all work done were fair and reasonable. Save your money at the dealership and take your car or truck somewhere much better, Long Hill. I will not be taking my car anywhere else ever again. From regular maintenance, to pesky issues, Bob and the team at Long Hill will always have my business for as long as I'm driving!
Kristen I.
Very good service.
Sundari M.
5 Stars!
Zachary V.
Great shop I highly recommend taking all of your vehicles here! Everything shines, from the massive shop toolbox to the floors you could eat a steak off of. Amazing upkeep and quality in everything they do. Not to mention the awesome staff. Jack a technician at Long Hill Auto gave me a bag of tea that made my night. I have to say... Jack is the best... 5/5 10/10 100% A+ Service.
Thor R.
Long Hill Auto Service reminds me of what was once synonymous with service providers - customer focused, knowledgeable and quality. I found myself a new mechanic and would highly recommend Long Hill Auto Service.
Michael P.
Bob and the crew!!! One word - OUTSTANDING in every aspect!!!!!
Roger W.
Awesome service! Had our BMW towed from highway and was back on the road fast...friendly and welcoming guys!
M.B.
Our garage for 30 years. Gets it right first time.
Alan B.
This place is great, we have been going here since 2009. Not the cheapest but worth it in the service. Clean place and very trustworthy owner.
Greg R.
Fixed my two flat tires here , excellent service in a clean place! Friendly, honest and well trained staff.
Eric L.
Honest automotive experts!
Matt C.
...It was not a cheap project but the main point is everything was done timely and beyond professionally. I got very lucky that Shawn is an expert in the model truck we had to work on and we basically did a mechanical overhaul in three phases. Bob's shop is sparkling clean and I never felt like my truck was put on the back burner. I would recommend this shop for high end restoration work, body work and just everyday service. I think we will be taking all of our cars here going forward. Keep up the great work Long Hill Auto - the community needs more experts and less hot air!
MaryKate and Eric K.
Excellent, prompt service. All technicians are knowledgeable and personable. Will recommend to others.
Scott M.
Long Hill Auto has the best mechanics around. Bob, the owner, is not only professional but extremely knowledgeable. He will not rip you off. If you don't need a service he will tell you. I have referred many friends to Bob's shop. Long Hill Auto has exceptional service!
Jill K.
Excellent service in a clean place! This shop can accurately diagnose even the most difficult auto issues. Friendly well trained staff.
Ernest R.
They give honest and punctual service. They are the only outfit in NJ who I trust for car maintenance.
Richard F.
Honest, reliable, dependable and the list goes on. I can't say enough about Bob and the mechanics at Long Hill Auto Service. I've been going there since I first started driving and wouldn't even think about going anywhere else. I wish that I could give him more than 5 stars!
Brian C.
I took my 1963 Rambler to Long Hill Auto recently. The shop is clean and organized, the mechanics friendly and knowledgeable. They diagnosed a particularly difficult problem and made the repairs. The owner recommended what needed to be done to "make it right". I appreciate that. I don't like shops that just recommend the bare minimum for the lowest cost. They use the right quality parts and the service rates are competitive. Will come back for service for my other cars. Recommended.
Ray M.
Since we moved to the area over 12 years ago we have relied on Bob and his staff to keep our vehicles in excellent working order. We have found Long Hill Auto to be professional and the work quality excellent. It's rare to find a local repair shop that will also provide a loaner vehicle for a job that while take a significant amount of time. A big thank you to the entire staff at Long Hill Auto.
Michael R.
I've been servicing my vehicles at Long Hill since the mid 90's. Bob and his techs are true pros, all very skilled, knowledgeable and accommodating. Immaculate shop, state of the art equipment, they treat your car like it's their own. Highly recommend their services.
Joe F.
This company is first class in service, professionalism and going the extra mile to deliver customer satisfaction. Really nice staff. Thank you all especially for the peace of mind.
Jackie
Long Hill auto is a great place which is run by great people. When you walk in you can see everything that goes on and how pristine and organized they are. From the looks of it, they have almost every tool known to man. Ive had my car serviced here multiple times but the last time I went, they were able to help me so much quicker than I thought. If your looking for a reliable shop to get your car into, look no further.
Andrew M
Moving in the right direction! The owner has taken the YELP feedback seriously and has made a very concerted effort to resolve the prior issue stated on an earlier review. I commend his passion and commitment to his business. He has since taken responsibility for the poor customer service I experienced and has offered for me to come back to the shop anytime and give him, his crew, and his shop another chance.
David M
Another trip to LH Auto and again more than satisfied with the experience! Thank Bob and the rest of the crew!!
Sean B
I've been to Long Hill Auto Service several times now as they are located in close proximity to my job in Millington. Overall I have been happy with their work and overall attention to my needs. The owner Bob seems friendly and has always gotten the job done quickly when I've taken my Jeep Grand Cherokee in for service. Cost of labor/parts seem to be inline with most mechanics so not a discount garage. They have a very good reputation which is a big factor for me when trying to find a new mechanic. Having been in the car business for 10 years I know they are doing well economically. Then again they seem to be providing honest advice and haven't suggested work I haven't needed which a lot of mechanics will do. I don't mind paying for work which I need and appreciate their honest advice. I hope this continues and will update after my next visit for a tune up.
Blake S
I bought tires here and redeemed an offer for a free oil change. They did everything fast, and (with some haggling and comparing of other shops) I could not have gotten a better deal. I will certainly come back.
Justin M
Another great experience at Long Hill Auto for my newest ride a 1970 Cutlass! Fair price and Horst approach is why I go back.
Jim D
I have been bringing my car to long hill auto for 20 years, as well as my parents, and have recommended it to friends. It is very difficult to have honest and caring mechanics, and Bob has been great to myself and all I know. Just recently I left my windows down in the rain and they would no longer work. They had to order new parts, take apart the door in order to fix it. Sadly a week later the windows again stopped working. I brought it back to Bob, he fixed it free of charge and gave me a loaner car, as it was a defective part, not their workmanship. I am happy to say, it is working great, andam yet again very pleased with their service. Kudos to Long Hill Auto!!
Donnie
They say when it rains it pours. Once again Long Hill Auto has rescued me. On my way to work Saturday morning I had this horrible sound coming from under my hood. Here a I am at 7am driving to long hill auto to see if it was ok to drive. One of the mechanics was there and told me I needed a water pump and no he wouldn't let me drive it. By 7:20 am I was on my way to work with a loaner car. You just can't beat the service you get at Long Hill. He could have told me the boss won't be in till 8 talk to him but he knew I had to be to work by 7:30 and he knew my truck wasn't safe. Please believe me when I say. Everyone at Long Hill Auto works to please the customer. The customers safety and personal issues are the top priority with these guys. I got the phone call at noon on Monday to let me know my truck was ready. You can't compare Long Hill Auto to any other mechanics. Quality and concern from these guys can't be beat. Thanks once again.
Liz H
What wonderful customer service! Thank guys I'll be coming back again!
Nick
Awesome Service!
Angel
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Reviews
The guys working there are super nice and friendly F. Ahmed, 10/19/2024 |
The staff here are great people. I would recommend checking them out before anyone else. Sebastian Mendoza, 10/02/2024 |
We were in town visiting family for a wedding celebration. I noticed vibration in the front end of our Honda Pilot, and at the advice of my brother (local resident), I asked if Bob could check it out Friday afternoon. Having a full schedule on Saturday, Bob slipped us into the schedule, made the repair, and got us on our way back to Florida. Great service/great communication/honest and friendly staff/fair pricing- strongly recommended! Barton Parker, 08/11/2024 |