Customer Survey

LONG HILL AUTO SERVICE

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Long Hill Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Long Hill Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Reviews

Repaired my father’s Tacoma, work done well, truck runs great, also fast turn around time considering it needed a lot of work. Definitely recommend.

Diogenes Lamp, 08/04/2025

great place! accommodated what i needed done expeditiously!! thank you !

Gina Rizzo, 08/02/2025

The owner is honest as the day is long. I brought my car in recently because of a dashboard light that said "AWD System Malfunction, 2WD Mode Engaged, Visit your Dealer." Scared the crap out of me. While I had used Long Hill in the past and was satisfied with their work, I wan't completely comfortable having them, as opposed to my "Dealer," address this issue. Long story short, the owner diagnosed it, told me it was merely a problem with the sensor on the dashboard (or something like that...I'm not too savy when it comes to auto repairs), fixed it, and charged me nothing. I'm now a customer for life!

Ed Sivin, 07/14/2025

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